Privacy Policy
Last Updated: January 8, 2026
XRayTrade ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
Information You Provide:
- Account Information: Name, email address, and payment details when you subscribe
- Communication: Messages you send to our support team
- Partner Program: Payment information (PayPal email or bank details) for commission payouts
Information Collected Automatically:
- Usage Data: Pages visited, features used, and interaction patterns
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and referring URLs
2. How We Use Your Information
We use collected information to:
- Provide and maintain our Services
- Process subscriptions and payments
- Send service updates and announcements
- Provide customer support
- Calculate and pay partner commissions
- Improve our products and user experience
- Detect and prevent fraud or abuse
3. Information Sharing
We do NOT sell your personal information. We may share data with:
- Payment Processors: Stripe or PayPal to process transactions securely
- Platform Providers: TradingView or NinjaTrader to enable indicator access
- Service Providers: Email and hosting services that help us operate
- Legal Requirements: When required by law or to protect our rights
We Never Share: Your trading activity, financial information, or personal data with third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Secure payment processing (we never store full credit card numbers)
- Regular security audits and updates
- Limited employee access to personal data
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide Services. After account closure:
- Account data is deleted within 90 days
- Transaction records are retained for 7 years (legal requirement)
- You may request earlier deletion of non-essential data
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at xraytrades@gmail.com.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Track referral sources for partner commissions
- Analyze website traffic and usage patterns
- Improve site performance
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
8. Third-Party Links
Our website may contain links to third-party sites (TradingView, NinjaTrader, etc.). We are not responsible for their privacy practices. Review their policies before providing personal information.
9. Children's Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a child has provided us personal information, contact us immediately.
10. International Users
Our Services are operated in the United States. If you access from outside the US, your information may be transferred to and processed in the US, which may have different data protection laws than your country.
11. California Privacy Rights (CCPA)
California residents have additional rights:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information (we don't sell data)
- Right to non-discrimination for exercising privacy rights
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use after changes constitutes acceptance.
13. Contact Us
For privacy-related questions or requests:
Email: xraytrades@gmail.com
Website: xraytrade.com